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Returns & Exchanges
We accept returns on unopened, unused hair extensions within 30 days of delivery. For hygiene reasons, the gold seal on the packaging must remain intact.
1
Initiate Request
Visit our online Returns Portal and enter your order number and zip code to start the process.
2
Print Label
Download and print your prepaid shipping label and include the original packing slip inside the box.
3
Package Securely
Ensure the hair extensions are in their original, unopened packaging to qualify for a full refund.
4
Drop Off
Take your package to any authorized carrier location. Refunds are processed within 5-7 business days of receipt.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing